Unit 1 Introduction to Secretarial Work
Part One Dialogues
Part Two Text A Secretarial Work
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Executive Secretaries
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading Company Secretary’’s Code of Ethics
參考譯文課文A 秘書工作
課文B 行政秘書
Unit 2 Office Administration
Part One Dialogues
Part Two Text A Office Automation
New Words
Phrases and Expressions
Abbreviations
Notes
Exercises
Part Three Text B Office Administration
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading An Overview to Office
參考譯文課文A 辦公自動化
課文B 辦公室管理
Unit 3 File Management
Part One Dialogues
Part Two Text A Filing System
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Document Management System
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading File Management Tips for Digital Files
參考譯文課文A 歸檔系統
課文B 文件管理系統
Unit 4 Daily Reception
Part One Dialogues
Part Two Text A Office Public Relations
New Words
Phrases and Expressions
Abbreviations
Notes
Exercises
Part Three Text B Handling Visitors
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading Complaints Handling
參考譯文課文A 辦公室公關
課文B 接待訪客
Unit 5 Communication
Part One Dialogues
Part Two Text A Telephone Communication
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Telephone Skills
New Words
Phrases and Expressions
Exercises
Part Four Extended Reading Handling Difficult Callers
參考譯文課文A 電話溝通
課文B 電話溝通技巧
Unit 6 Business Correspondence
Part One Dialogues
Part Two Text A Business Correspondence
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Business Letters
New Words
Abbreviations
Exercises
Part Four Extended Reading E—mail Etiquette
參考譯文課文A 商務信函
課文B 商務書信
Unit 7 Meetings
Part One Dialogues
Part Two Text A Meetings
New Words
Phrases and Expressions
Notes
Exercises
Part Three Text B Minutes
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading Importance of Business Meeting and Recording a Business Meeting
參考譯文課文A 會議
課文B 會議記錄
Unit 8 Business Trip
Part One Dialogues
Part Two Text A Business Travel Arrangements
New Words
Phrases and Expressions
Abbreviations
Notes
Exercises
Part Three Text B Business Travel Booking
New Words
Phrases and Expressions
Abbreviations
Exercises
Part Four Extended Reading The Art and Science of Traveling Light
參考譯文課文A 商務旅行安排
課文B 商務旅行預訂
……
Unit 9 Business Contracts and Negotiation
Unit 10 Business Etiquette
