Comprehensive yet accessible, this book provides a practical introduction to the skills, attitudes, and methods required to assess the worth and value of human services offered in public and
private organizations in a wide range of fields. Readers are introduced to the need for such activities, the methods for carrying out evaluations, and the essential steps in organizing findings
into reports. The book focuses on smaller projects carried out by an internal evaluator (i.e., on the work of people who are closely associated with the service to be evaluated), and is
designed to help program planners, developers, and evaluators to work with program staff members who might be threatened by program evaluation. Features case studies and short profiles
of individual program evaluators engaged in conducting evaluations in private service agencies, foundations, universities, and federal, state, and local governments. Program Evaluation: An
Overview. Planning an Evaluation. Selecting Criteria and Setting Standards. Developing Measures. Ethics in Program Evaluation. The Assessment of Need. Monitoring the Operation of Programs.
Single Group, Nonexperimental Outcome Evaluations. Quasi-Experimental Approaches to Outcome Evaluation. Using Experiments to Evaluate Programs. Analysis of Costs and Outcomes. Qualitative
Evaluation Methods. Evaluation Reports: Interpreting and Communicating Findings. How to Encourage Utilization. For Program Evaluators, Program Planners, Program Administrators, Public
Administrators in all types of human services--Criminal Justice, Corrections, Public Health, Public Administration, Community Nursing, Educational Administration, Substance Abuse Program
Administration, Social Work, etc.
