Part I 辦公必備書信
人事行政篇
Unit 1 求職自傳檢測
Dos and Don’ts for Personal Statements
Unit 2 履歷寫作大解析
Writing Your Résumé
Unit 3 求職信與履歷表加分寫作
Writing a Cover Letter and Résumé
Unit 4 用英文撰寫面試通知
Good News, Bad News: Replying to Job Applications
Unit 5 用英文撰寫人事異動通知
Announcing Personnel Changes
Unit 6 離職交接英語通知
Jobs in Transition: Passing the Torch
Unit 7 英文公告撰寫要領
Writing a Group E-mail
工作業務篇
Unit 8 跨部門合作 分工需求信
Help! I Need Somebody
Unit 9 辦公室問題英文反應信
Bringing Conflict to Light
Unit 10 英文簽呈寫作
Seeking Approval
Unit 11 出差英語寫作術:行程確認篇
Confirming a Business Trip
Unit 12 出差英語寫作術:會議參訪篇
Details for an Upcoming Business Trip
Unit 13 出差英語寫作術:出差報告篇
Writing a Business Report
Unit 14 自動回覆郵件寫作要領
Out-of-Office Auto Reply
Part II 商務必備書信
社交公關篇
Unit 15 用英文撰寫新年商務問候信
CNY Greetings: No Monkeying Around
Unit 16 年節祝賀信英語寫作
Season’s Greetings
Unit 17 感謝信寫作攻略
Showing Appreciation
Unit 18 公司介紹速效信函
Putting Yourself Out There
Unit 19 業務開發信漂亮寫作術
Contacting Potential Business Partners
Unit 20 業務拜訪確認信速效寫作
How to Confirm a Business Meeting
Unit 21 英文會議邀請函輕鬆上手
Conference Invitations
產品行銷篇
Unit 22 用英文撰寫行銷企畫書
A Good Business Plan Is Worth Its Weight in Gold
Unit 23 產品企畫書速效寫作術
New Product Concept Plan
Unit 24 新品發表會邀請函快速上手
Press Conference Invitation
Unit 25 產品推銷信加分寫作
Selling in Writing
Unit 26 銷售業績報告寫作錦囊
A Year in Review
貿易往來篇
Unit 27 用英文撰寫外包需求信
Many Hands Make Light Work
Unit 28 緊急情況 客戶通知信
Communicating Inconveniences to Clients
Unit 29 英文詢價信寫作攻略
A Price Quote Inquiry
Unit 30 英文報價信寫作要領
Writing a Quotation Letter
Unit 31 英文訂購信輕鬆寫
Putting an Order in Writing
Unit 32 催帳信應用寫作
Collection Time
Unit 33 英文付款通知寫作要領
Your Payment Is Past Due
Unit 34 用英文撰寫出貨通知
Shipping Notification
Unit 35 客訴往來信寫作攻略I
Handling Customer Complaints
Unit 36 客訴往來信寫作攻略II
Handling Customer Complaints
Unit 37 英文商務合約輕鬆上手
Crafting a Contract in English