This book provides techniques for managers to motivate and manage offshore center teams to achieve higher productivity. Readers learn how to integrate the offshore center with the head office to make the offshore team an extension of the head office. While integrating teams with the head office, offshore center managers can still retain independence and authority to meet team aspirations. The book provides insight into devising new organizational structures to balance the authority and responsibilities of offshore center and head office managers. This book guides managers to fully realize the potential of the offshore center, which can result in higher revenues and profitability.
