Whether you’re dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:
• Choosing the right time to talk
• Engaging in productive dialogue
• Helping both star and struggling performers
• Developing a plan for effective follow-up
About Harvard Business Review’s 20-Minute Manager series:
Don’t have much time? Get up to speed fast on the most essential business skills with Harvard Business Review’s 20-Minute Manager series. Whether you need a crash course or a brief
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Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.
