Key Skills for Professionals: How to Succeed in Professional Services

Pannett, who specializes in professional development in the UK, et al. show individuals working in any area of professional services the key skills they need. They explain communicating with clients, professionals, and third parties; personal organization; business writing; presentation skills; meetings; networking; negotiation skills; teamwork; managing performance, setting objectives, maintaining momentum, and responding to feedback; understanding financial information; and professional behavior. Annotation ©2013 Book News, Inc., Portland, OR (booknews.com)