For professionals and job seekers, Pham, who works with organizations to boost employee performance and strategic effectiveness, and Miyake, who manages teams for research and training projects
for Fortune 500 and other companies, explain how to make a good first impression in all aspects of daily professional life, from job interviews to meetings to working in teams. They provide
tips on physical appearance, hygiene, clothing choices, hairstyle, makeup, and each area of the body, as well as ways to understand an audience, cultivate cultural competence, leverage the
environment, and make good virtual impressions. Annotation 穢2010 Book News, Inc., Portland, OR (booknews.com)
