PART I: INTRODUCTION AND EARLY PHASES OF MARKETING RESEARCH
Ch 1 Introduction to Marketing Research
Ch 2 Defining the Marketing Research Problem and Developing an Approach
PART II: RESEARCH DESIGN FORMULATION
Ch 3 Research Design
Ch 4 Exploratory Research Design: Secondary and Secondary Data
Ch 5 Exploratory Research Design: Qualitative Research
Ch 6 Descriptive Research Design: Survey and Observation
Ch 7 Causal Research Design: Experimentation
Ch 8 Measurement and Scaling: Fundamentals and Comparative Scaling
Ch 9 Measurement and Scaling: Noncomparative Scaling Techniques
Ch10 Questionnaire and Form Design
Ch11 Sampling: Design and Procedures
Ch12 Sampling: Final and Initial Sample Size Determination
PART III: DATA COLLECTION, PREPARATION, ANALYSIS AND REPORTING
Ch13 Fieldwork
Ch14 Data Preparation
Ch15 Frequency Distribution, Cross-Tabulation, and Hypothesis Testing
Ch16 Analysis of Variance and Covariance
Ch17 Correlation and Regression
Ch18 Discriminant and Logit Analysis
Ch19 Factor Analysis
Ch20 Cluster Analysis
Ch21 Multidimensional Scaling and Conjoint Analysis
Ch22 Structural Equation Modeling and Path Analysis
Ch23 Report Preparation and Presentation