This guide outlines techniques for auditors to use at each stage of an audit of an organization, using a five-tier model that consists of specific skills and behaviors at each stage: audit
      methodology, documenting audit results at each step in the methodology, project management, and managing constituent relations and audit team members. After a chapter on the meaning of
      behavioral change and how to create and sustain it, chapters detail techniques and practices for audit planning, risk and control assessment, testing, and reporting, followed by the
      interpersonal and social skills needed to manage the audit team, project, and client relationship. Butera is an organizational development consultant specializing in assisting companies with
      change. Annotation ©2016 Ringgold, Inc., Portland, OR (protoview.com)