Duckworth and Hoffmeier present readers with a six-step methodology for achieving sustainability through social responsibility performance improvement utilizing Six Sigma and other process
improvement methods to maximize the efficiency and effectiveness of social responsibility efforts. The authors cover the story of continual improvement, the SOFAIR method, how to apply SOFAIR
to an organization, examples of SOFAIR in action, and a variety of other subjects. Holly A. Duckworth is a classroom instructor and organizational consultant. Andrea Hoffmeier is a graduate
student at Harvard University in Massachusetts. Annotation ©2016 Ringgold, Inc., Portland, OR (protoview.com)
