What matters is what you say… after you’ve said “I’m sorry.”
Whether you’ve been thoughtless, dishonest, hurtful, or just plain stupid, a good apology can provide an opportunity to start fresh, make things right or at the very least—make things
better. But delivering a successful apology isn’t always easy. In Art of the Apology attorney and Interfaith minister Lauren M. Bloom examines the value and the power of “eating
crow”: how it can contain a crisis, save a relationship, preserve your integrity, and even prevent a lawsuit.
