＂Risk management expert and entrepreneur Scott Addis looks at your progression upward--from developing skills to cultivating business relationships to earning customer loyalty--as an ascent to
a mountaintop. He takes you through four elevation levels--preparation for the climb, setting up base camp, assaulting the summit, and the final ascent--as he covers identifying your Unique
Abilityª, emotional intelligence, presenting yourself to others, nurturing creativity and innovation, building relationships, and winning customer trust＂--Amazon.com, viewed January 27, 2014.
