Pullan and Archer, consultants and trainers who help bring about organizational change, show business analysts how to develop leadership skills and influence change at the levels of themselves,
projects, organizations, and the wider world. Focusing on the leadership role of analysts, they present 26 chapters by business analysts, consultants, trainers, and leaders from the UK and
Australia, along with five opinion and end pieces by industry practitioners. They address competencies such as professional, business, and communication skills, as well as how to challenge
people and the role of facilitation; leadership in projects, including working with the project manager, dealing with difficult stakeholders, facilitating groups and individuals, dealing with
problems, visual thinking, design thinking, adopting agile and iterative approaches, knowledge sharing and analysis using patterns, and dealing with uncertainty; leadership in the organization,
including value, climate and culture, global working and virtual teams, systems thinking, power and politics, partnering across organizations, and strategic thinking; and developing leadership
within the professional community, becoming a thought leader, ethics and fair process, and professionalization and best practice. Annotation ©2013 Book News, Inc., Portland, OR (booknews.com)
