Gutmann, a freelance training consultant specializing in office communication, shows secretaries and others how to take meeting minutes. After a chapter on the cycle of a meeting, its
participants, responsibility for the minutes, and the minute-taker’s place, she discusses arranging and attending a meeting, its sections, the agenda, personal preparation, creating the right
environment, taking and structuring notes, writing up the minutes, common questions about them, recording decisions and actions, layout and numbering, different types of meetings, using
technology, the impact of the Freedom of Information Act, and business English. There is no index. Annotation ©2013 Book News, Inc., Portland, OR (booknews.com)