Eighteen papers explore software development methods and IT solutions for e-commerce, and review current literature on e-banking operational risk management techniques, online scams, social
networks, open innovation in SMEs, and state regulation practices. The international contributors propose frameworks for enabling dynamic e-business strategies, optimizing public administration
services, integrating social media with e-commerce applications, encouraging e-business in Africa, and distributing consistent data in mobile commerce. Case studies analyze the combination of
ERP systems with enterprise 2.0, online retailing in the Australian market, consumer perception of online security, and rich Internet applications for online shopping websites. Annotation 穢2012
Book News, Inc., Portland, OR (booknews.com)
