The Psychology of Negotiations in the 21st Century Workplace: New Challenges and New Solutions

The Psychology of Negotiations in the 21st Century Workplace: New Challenges and New Solutions
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內容簡介

A publication of the Society for Industrial and Organizational Psychology, this volume assembles 20 chapters contributed by experts in management, organizational behavior, psychology, dispute resolution, and related fields. After an introduction by editors Goldman (U. of Arizona) and Shapiro (U. of Massachusetts), chapters address the broad themes of negotiators as managers of fairness, emotion, organization, and group sensitivities. More specifically, topics include social networking and justice, perception and "fair" compensation, moods and discrete emotions in negotiating behavior, cultural stereotyping, gender, and interactions mediated by information technology, among others. Annotation �穢2012 Book News, Inc., Portland, OR (booknews.com)
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