Scholars of information and communication technology and people who manage it in various fields, especially construction, investigate why so many efforts to integrate such technology into
existing operations runs over budget and schedule, and end up with a system that needs constant nursing and may never work well. Their insights draw on a survey to assess the awareness and
understanding of construction executives about the strategic benefits the technology can bring, the critical elements that lead to the realization of these benefits, and the drivers behind
decisions on investing in the technology. Among their topics are lessons from the higher education sector on readiness in systems implementation, a construction organization perspective on
improving the tendering process, banking for the future, an electronic support firm's response to local electronic readiness and the global electronic-business environment, and a benchmarking
analysis based on 100 case studies. Annotation 穢2012 Book News, Inc., Portland, OR (booknews.com)