The Big Book of People Skills Games
- 作者:Colleen A.,Edward E./ Rickenbacher,Scannell
- 出版社:Baker & Taylor Books
- 出版日期:2010-07-26
- 語言:英文
- ISBN10:0071745092
- ISBN13:9780071745093
- 裝訂:平裝 / 19.1 x 23.5 x 1.9 cm / 普通級
Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective communication, greater team confidence, and improved customer service.
These short but fun games can be adapted to any setting, cost virtually nothing, and show you how to boost both employee and customer interaction, reduce absenteeism, and foster a more positive and productive environment--all necessary ingredients for company growth and success.
The Big Book of People Skills Games helps you:
This is the complete reference for enhancing interpersonal skills—both personally and professionally—from the trusted Big Book series.