In this guide for community managers and developers, Shah, a social computing strategist who has been a community program manager, network administrator, and application developer, details how
to execute social computing projects from online community planning and implementation to administration, governance, leadership, and growth, to develop and direct innovative development in an
organization and accelerate collaboration. Providing examples of how various companies use social computing to address business problems and provide value to customers, he discusses how social
collaboration, tasks and models, ecosystems and domains, building a culture, engaging and encouraging members, the role of community managers, and measurement. There is no bibliography.
Annotation 穢2010 Book News, Inc., Portland, OR (booknews.com)
