內容簡介

Conflict in the workplace is natural - and even necessary. Colleagues who challenge one another's thinking tend to consider a richer range of options, which ultimately leads to better business decisions.
How Management Teams Can Have a Good Fight reveals the tactics managers can use to ensure that these healthy back-and-forth moments remain constructive and focused on the issues. Managers who embrace this kind of positive conflict will foster increasingly engaged, productive teams - and discover that they themselves are better positioned to lead these teams to success.
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