Ever get the feeling that your coworkers don't understand you?
Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life.
In Why Didn't You Say that
in the First Place?, the author offers a path to clear communication by demonstrating how we can always reach full mutual understanding with others by using the power of plain talk in a
systematic way.
You'll discover:
- Why nobody understands you
- Why misunderstanding is normal
- The power of strategic talk
- Communicating when understanding is critical
It is full of anecdotes, illustrations, sample conversations, and checklists to show readers how misunderstandings can be prevented in everyday settings.