Coping with Difficult People
- 作者:Bramson,Robert M.
- 出版社:Baker & Taylor Books
- 出版日期:2008-07-08
- 語言:英文
- ISBN10:0743573048
- ISBN13:9780743573047
- 裝訂:有聲CD / 13.3 x 14.6 x 2.5 cm / 普通級
The next time they try to pull something like that on you, it's not going to work! Bosses, friends, family members, they've made your life hell -- until now. Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life.
Learn how to:
Stand up to anyone -- without fighting
Blunt a sniper's attack
Get stallers off the dime
Move a complainer into a problem-solving mode
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power that rightfully belongs to you in any relationship.