Papa (Central Michigan University) describes and evaluates communication in organizations by focusing on three major perspectives for understanding organizations: traditional, interpretive, and
critical. These three perspectives are used to provide insight into communication functions and structure, organizational culture, group relations, leadership, and new forms of organizing such
as lattices and heterarchies. The book includes classic and current research in organizational communication complemented by comments from corporate leaders, along with descriptions of
communication in different types of organizations, including General Motors, Wal-Mart, Grameen Bank, and an Appalachian homeless shelter. Learning features include chapter summaries, discussion
questions, and activities. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)