Helpful tools for coping with stressful personal interactions at work are provided in this practical guide for understanding and dealing with the wide range of characters found in the
workplace. Dealing with difficult colleagues, bosses, and staff can have far-reaching effects on career, health, and happiness if not addressed and diffused. In a straightforward style,
this volume addresses a variety of issues regarding personality clashes in the office from minor tensions to outright war. Applicable to any career stage or type of work, it provides
employees with the knowledge they need to cope with a wide variety of difficult people.
