Design for Six Sigma: The Revolutionary Process for Achieving Extraordinary Profits

In this resource for executives and business managers, Chowdhury describes an approach to quality control that focuses on preventing problems. His methodology complements that of Six Sigma, and goes a step further by identifying flaws in products and processes during the design stage. Particular emphasis is placed on the importance of researching and understanding what it is that customers truly want. Chowdhury (CEO, ASI Consulting Group) is the author of 12 books on quality control. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)