People Skills for Policy Analysts

The increasing standardization of the training of policy analysts calls for increased attention to how they present themselves and their work, suggests Mintrom (political studies, U. of Auckland, New Zealand). Each chapter of his book focuses on a particular ＂people skill,＂ discussing why it is important and how analysts can improve their skills. Chapters discuss knowledge building, interviewing informants, giving presentations, working in teams, facilitating meetings, writing for multiple audiences, conflict management, and professional networking. Annotation (c) Book News, Inc., Portland, OR (booknews.com)