This book is a collection of over 400 specific Spanish language commands, statements, and questions that help pharmacists and their staff better serve Spanish-speaking customers. No prior
knowledge of Spanish is required to use this book. The material is non-grammar based and is user-friendly. Licensed pharmacists and their staffs and native Spanish-speakers have reviewed the
book for authenticity and accuracy. The book and two audio CDs enable pharmacists and their staff to: communicate with Spanish-speaking clients; express client privacy issues; receive
information relative to a prescription drop-orr or pick-up; collect personal and insurance information; handle workman's compensation prescriptions; facilitate prescription refills; describe
proper administration and dosage of medicines; assist clients with their non-prescription needs, and much more.
