Twenty-nine international academics, researchers and consultants contribute 20 chapters offering researchers and students insights into the complexity and range of gender issues in workplace
communication. Coverage includes communication situations in the employment lifespan; how organizational boundaries are both maintained and crossed, including situations where the latter
represents violation; the special constraints and possibilities of communication in special workplace environments, such as virtual environments, management board meetings, call centers, and
emergency rooms; leadership, negotiation and the expression of emotion at work; and computer-mediated communication at work. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)