Real Time: Preparing for the Age of the Never Satisfied Customer

Real Time: Preparing for the Age of the Never Satisfied Customer
定價：453 元
NT $ 453
  • 作者：McKenna，Regis
  • 出版社：Baker & Taylor Books
  • 出版日期：1999-03-01
  • 語言：英文
  • ISBN10：0875849342
  • ISBN13：9780875849348
  • 裝訂：平裝 / 14.6 x 21.6 x 1.9 cm / 普通級
 

內容簡介

Discusses the ways in which, due to modern technology, customers expect immediate response, and describes companies which have structured themselves to take advantage of these developments
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