The Nordstrom Way: The Inside Story of America’s #1 Customer Service Company

The Nordstrom Way: The Inside Story of America’s #1 Customer Service Company
定價：1048 元
NT $ 1,048
 

內容簡介

Based on interviews with Nordstrom's top salespeople, management staff, its board of directors, and the Nordstrom family, a practical business handbook offers explanations of how Nordstrom's unique customer service culture works. Original. 30,000 first printing. ＄50,000 ad/promo.
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