內容簡介
This bestselling textbook offers a comprehensive introduction to the theory and practice of e-business and e-commerce management. The author, Dave Chaffey, brings his trademarks of authority,
clarity of expression and teaching expertise to bear on a subject in which he actively lectures and consults.Popular for its cutting-edge and contemporary coverage, this text offers an
international approach and a good balance between the technical and managerial topics of central importance to developing an understanding of this subject. It is an engaging read, packed with
real-life examples and case studies.Developed for students studying e-business or e-commerce at undergraduate or postgraduate level, and also used by many business managers, this is the
essential text to keep pace with technology, strategy and implementation.
目錄
Preface and Guided Tour
Acknowledgements
I INTRODUCTION
Ch1: Introduction to e-business and e-commerce
Ch2: E-commerce fundamentals
Ch3: E-business infrastructure
Ch4: E-environment
II STRATEGY AND APPLICATIONS
Ch5: E-business strategy
Ch6 : Supply chain management
Ch7: E-procurement
Ch8: E-marketing
Ch9: Customer relationship management
III IMPLEMENTATION
Ch10: Change management
Ch11: Analysis and design
Ch12: Implementation and maintenance
Glossary
Index
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二手書16折$210
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新書$1280